Contact Us

Our Toll-Free Number is 877-776-9722

Emergency Numbers

(800) 236-2442 - For lost or stolen Debit Cards

(800) 325-3678 - For lost or stolen Credit Cards

Office Information

Click Here to be directed to the locations page, where you can find your local branch contact information, including address, phone, and fax numbers, and hours of operation.

Contact Center

Our Contact Center is open 6 days a week.

Please see our hours below:

Monday – Friday – 8:00am – 6:00pm

Saturday – 8:00am – 2:00pm

Address:

300 North Main Street

Moorefield, WV  26836

Phone: (877) 77-MYSCB (877-776-9722)

Live Chat: Click here to chat with a Customer Service Representative.

Fax: (304) 530-0350

Email: customerservice@summitfgi.com
Email is not secure, please don’t include any sensitive information such as account numbers, user names, or tax numbers in the content of the e-mail.
You can send a secure message through your online banking dashboard. Once you log into your account, select the Message tab on the left to get started.

General Inquiries

E-mail us at customerservice@summitfgi.com
Email is not secure, please don’t include any sensitive information such as account numbers, user names, or tax numbers in the content of the e-mail.
You can send a secure message through your online banking dashboard. Once you log into your account, select the Message tab on the left to get started.

Technical Support

Please contact your local branch or e-mail us at customerservice@summitfgi.com
Email is not secure, please don’t include any sensitive information such as account numbers, user names, or tax numbers in the content of the e-mail.
You can send a secure message through your online banking dashboard. Once you log into your account, select the Message tab on the left to get started.

Telephone Banking (DANI)

Summit Community Bank customers can use their phone to call our FREE Day and Night Information system (DANI for short) at 1-800-648-2265 or 1-800-648-BANK.  Our automated telephone banking system with touch-tone prompts is available to our customers 24 hours a day 7 days a week and allows our customers to use his or her primary account number along with a four-digit pin to access all of the accounts they own at Summit.  

Some of the features of the DANI system are:

  • Available in English or Spanish
  • Balance inquiries
  • Make transfers
  • Search transactions
  • Get a list of memo posted transactions
  • Logins available for secondary account owners
  • Self-enrollment
  • Merchant verification